Grace Constable of Image Contract Flooring explains their approach to the current flooring market.
With many commercial companies and public sector organisations facing massive budget cuts, market conditions are definitely uncertain for most businesses that operate within the building and allied trade sectors. Consequently, commercial flooring companies, such as ours, now have to be more in order to growth in, what may be viewed as, a declining market.
As a family owned and operated company, we have gained the bulk of our new business through recommendation. This is due to our focus on customer service which helps to ensure that we deliver a professional, helpful and knowledgeable service that addresses the client's exact requirements.
With a good spread of market sectors, including those within the public sector, educational institutions, hospitality industry and retail environments, we have very much held our own, despite seeing many of our competitors struggle during recent times.